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Event Information

Event Dates
4 – 6 June 2023 (Sun – Tue)

PROGRAMME AT A GLANCE

Venue
Paradox Singapore Merchant Court at Clarke Quay
20 Merchant Road, Singapore 058281


General Event Information


Confirmation Email with QR Code

All registered delegates would have received a confirmation email containing your QR code at the point of registration. Please bring along either a digital or printed copy of your QR code for badge collection onsite. For assistance, please email registration@siww.com.sg.

Badge & Token Collection

Badge and token collection counter is located at the Ballroom Foyer. The token will be used for event polling and for gift redemptions.

Collection Hours
For attendees of Utilities CEO Roundtable & Young Water Leaders Programme (by-invitation only):
4 June 2023 (Sunday), 8.00am – 1.30pm

For all other delegates:
4 June 2023 (Sunday), 4.00pm – 7.00pm
5 June 2023 (Monday), 8.00am – 1.30pm


Information Counter

An Information counter is available at the Ballroom Foyer to assist delegates with queries.

Operating hours
4 June: 8.00am – 8.00pm
5 June: 8.00am – 4.00pm

Gift Collection & Token Return

Gift collection & token return counter is located at the Ballroom Foyer.

Delegates can collect your reusable shatterproof ceramic tumbler (STTOKE brand) sponsored by Meiden upon your badge collection.

Delegates collect your NEWBrew (PUB’s uniquely crafted beer made from NEWater) souvenir pack at the end of event, upon return of the token.

Medical Services

If you require medical attention, please contact Paradox Singapore Merchant Court’s Front Desk Team for assistance.

Internet – WIFI

Hotel WiFi is available.

Dress Code

The dress code is jacket without tie for gentlemen, and equivalent for ladies.

For Spotlight dinner, the dress code is smart casual. Attire with botanical/floral prints is encouraged.

Visa Guidelines & Application

Business travellers seeking to enter Singapore should comply with the prevailing Entry Requirements. Find out more from the Immigration & Checkpoint Authority here.

For registered delegates, if you would like to request for a letter from the organisers for your visa application, please email visa@siww.com.sg

Parking

The hotel provides two levels of basement parking, subject to availability.

Catering / Refreshment

All meals served at the event are no pork, no lard with vegetarian options available.

Alcoholic beverages will be served at the Welcome Reception and Spotlight Dinner.

Shuttle Bus Services

For delegates attending SIWW Spotlight 2023 networking dinner on 5 June 2023, complimentary shuttle bus services will be provided.

Departure from Paradox >
Gardens by the Bay:
5.45pm   Bus 1 & Bus 2
6.00pm   Bus 3 & Bus 4
6.10pm   Bus 5 & Bus 6

Departure from Gardens by the Bay >
Paradox:
8.45pm   Bus 1 & 2
9.00pm   Bus 3 & 4
9.15pm   Bus 5

Post-Event Updates

All SIWW Spotlight 2023 session recordings and post-event reports will be available on SIWW+, SIWW’s digital technology and innovation resource hub. Delegates are encouraged to register for a free SIWW+ account to gain first-hand access to these updates.


Frequently Asked Questions

Q: Can I still register for SIWW Spotlight 2023?

A: SIWW Spotlight 2023 is fully subscribed and no longer accepting new registrations.

Access video recordings of SIWW Spotlight 2023 via SIWW+
SIWW Spotlight 2023 session recordings and post-event reports will be made available on SIWW+, our digital technology and innovation resource hub. Sign up for your free SIWW+ account now at: www.siww.com.sg/siwwplus

Q: When can I pick up my badge?

A: Badge and token collection counter is located at the Ballroom Foyer. The token will be used for event polling and for gift redemptions.

Collection Hours
For attendees of Utilities CEO Roundtable & Young Water Leaders Programme (by-invitation only):
4 June 2023 (Sunday), 8.00am – 1.30pm

For all other delegates:
4 June 2023 (Sunday), 4.00pm – 7.00pm
5 June 2023 (Monday), 8.00am – 1.30pm

Q: If I am a registered delegate for SIWW Spotlight 2023, do I need a ticket for the SIWW Spotlight 2023 Networking Dinner?

A: Entry to the Networking Dinner on 5 June 2023 is included for all registered SIWW Spotlight 2023 delegates. Separate registration is not required.

Q: Can I attend the Utilities CEO Roundtable (UCR)?

A: The UCR is only for CEOs and senior leaders of water utilities, agencies and cities.

Q: How do I register for co-located events?

A: Please refer to the Co-Located Events page for more information.

Q: How do I obtain a Visa invitation letter?

A: For registered delegates, if you would like to request for a letter from the organisers for your visa application, please email visa@siww.com.sg

Q: How do I check for the period of stay granted?

A: Business travellers seeking to enter Singapore should comply with the prevailing Entry Requirements. Find out more from the Immigration & Checkpoint Authority here.